Terms & Conditions

It is very important to read carefully our terms and conditions before making your reservation, as claims will not be accepted.

Eco-apartments rules

  • The eco-apartments would be available between 16.00h and 20.00h on your arrival day. It is mandatory to leave the eco-apartments at 12.00h on your departure day. If you need to enter before or leave after these times, you should inform us previously.   
  • The eco-apartments are rented for 4 people only. The company will never be responsible for the breach of this rule by the guests.
  • It is not allowed to smoke in the eco-apartments. However, you can smoke in the gardens and other open air spaces.
  • Pets and animals are not allowed in the eco-apartments.
  • The eco-apartments are clean when you are arrive. The cleaning during the days of your stay is not a responsability of the company.
  • It is not allowed to turn on the TV, radio or other dispositives with a high volume after midnight.
  • We try to create a peaceful and comfortable environment, that is why we ask you to behave respectfully with other guests.

Cancellation policy

  • Online reservation would be effective by paying the total amount through our secure payment gateway or doing a bank transfer of 50% of the total amount in our bank account. The other 50% would be charged at the moment of your arrival (only cash). In any case, the bail would be the 50% of the total amount.
  • Cancellation is free until 15 days before the date of arrival. From that 98/date on, the bail (50% of the total amount) would not be returned.
  • The fact of not showing up on the date of arrival would be considered as a cancellation. In that case the money of your reservation would not be returned.
  • If you wish to end your stay before your exit day, even if it is justified, you would not have the right to get back the money of your reservation.